VIRTUAL BEHAVIORAL HEALTH THERAPY IN COLORADO
client-centered | neuro-affirming | solution-focused | functionally-driven | trauma-informed
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Flexible Payment Options. Cash Payment Methods, Insurances & Third Party Pay
We accept a range of insurances, in and out of network, credit card payments are processed through Stripe which accepts all major credit cards. We also partner with third party agencies and employers through party payment arrangements.
In- Network Insurance
We have growing list of in-network insurances. We will verify your insurance at least 48 hours in advance of your appointment. A Good Faith estimate will be created and delivered to you in your client portal. We create a good faith estimate based on your requested services and send it to you in your portal for review.
Be sure to visit our providers page, if you have a provider preference AND want to use your in network health insurance for therapeutic services. We will verify your insurance at least 48 hours in advance of your appointment.
Colorado-based Commercial Insurance Plans
We offer out-of-network insurance processing to all clients requesting therapeutic services whose insurance is determined to be out of network with their provider, but wishing to continue with their request for services under their out of network coverage.
Out of Network Insurance
We utilize a third-party provider who submits your reimbursement request according to your out-of-network terms on your behalf. You can choose for us to submit the request for reimbursement by requesting a Superbill via email at billing@wlwlab.com. Please allow up to 7 business days for the request to be processed and uploaded into your client portal.
Third Party Payors, Community Agency and Employer Partnerships
We coordinate all third-party payor agreements on your behalf. Authorizations must be in place to move forward with service requests.
Your authorized services will be reviewed with you during intake. The Interventionist will ensure you have the necessary services to move forward with working with us. Should a need arise, the Interventionist will collaborate with your mutual agency contact to ensure authorizations are in place and continuity of service can continue.
Frequently asked billing questions.
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All services fees are charged no later than the same day of the scheduled appointment. Balances will be resolved by charging the credit card on file. If you are am active clients seeking to make a payment due to a recent payment method being declined, you can log into your client portal and update your credit card on file and make a payment from your invoice. Accounts with balances, must be reconciled prior to your next session.
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A Good Faith estimate will be created and delivered to you in your client portal. For more information about rates, complete an appointment request. The good faith estimate will provide you with the cost of the requested services you identified at the time of booking. Those paying cash upfront without the use of insurance, or third party authorizations, or those that purchase cash pay coaching programs may be eligible for adjusted self-pay rates with our interventionists. Rates vary by provider.
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Please email billing@wlwlab.com with your billing questions and third party authorization paperwork.