Begin Services
Schedule, inquire, or learn next steps to begin therapy or complete vocational rehabilitation assessment.
You’re here because you’re ready to begin practical, neuro-affirming therapy that works with your daily life and nervous system. Below are your next steps to start services with us.
Please take a moment to read this page in it’s entirety if it is your first time here.
Services Overview
We provide Individualized Clinical Vocational Rehabilitation Assessments & Behavioral Health Individual Therapy.
Service Format
All Work + Life Therapy sessions are delivered 100% remotely using HIPAA compliant video/audio platforms.
Looking for career development or coaching resources?
Visit www.1Job1OfferCoach.com for self-paced, asynchronous career development and job search content. We recommend this option for individuals seeking career coaching or job search support who do not require clinical behavioral-health or vocational therapy.
Tech Requirements
All services are delivered 100% remotely and take place via teleconference software. To participate fully in sessions held 100% online, you must have (1) basic computer skills, (2) a device with audio and video, and (3) stable internet connection.
This brief self-assessment helps you determine whether you have the technology, internet access, and basic skills needed to participate in virtual sessions.
Book an Intake Appointment
Use this option if you are ready to begin services. Please be sure to complete all required paperwork promptly to avoid delays in starting services.
Scheduling an intake appointment reserves time with your provider and starts the onboarding process. After you submit your request, you will receive an email from yourprovider@simplepractice.com with instructions to access your secure client portal.
If you are not ready to schedule yet, have questions, or are submitting a referral on behalf of someone else, please use the Services Inquiry Form instead.
Once you submit your request, your client portal will have been created and you will be able to:
Complete required intake paperwork.
Review and sign consent forms.
Request changes to your appointment, if needed.
Securely message your provider.
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Create your Client Portal account
You can create an account for yourself or on behalf of someone else.Select your provider
Choose either:Bree DeForest, LPCC, CRC, or
Helen Frost, LCSW
Select your appointment type
Choose one of the following:New Individual Therapy Intake
New Vocational Rehabilitation Services Intake
New Assessment Services Intake
Complete your intake details
In the portal, please:Enter your contact information
Complete the brief new client questionnaire
Upload your insurance information
Add your payment details
Check your email
Look for an appointment confirmation and directions from
yourprovider@simplepractice.com.Complete all portal documents
Fill out and sign all requested forms in your Client Portal before your first appointment.Send authorizations and referral documents
Either:Email them to referral@wlwlab.com, or
Upload them using the “Upload File” feature in the Referrals section below.
Services Information Inquiries & Third—Party Referrals
This form is for you if you have questions about services and are not ready to schedule an intake, are a third-party referrer submitting a referral for someone not yet ready to schedule, or are inquiring on behalf of someone else and would like us to follow up.
Third-party referrers who need to include ROIs, IPEs, or other documents may email files to billing@wlwlab.com.
When you submit this form, you will be:
creating a secure client portal account so we can track and respond to the inquiry without requiring an appointment to be scheduled.
requesting that we contact the individual listed in the form directly to coordinate next steps, such as responding by email, scheduling a phone inquiry, or arranging an interagency meet-and-greet for third-party referrals.
What to Do While You Wait for a Booking Confirmation
Whether you have submitted an inquiry, referral or requested your first appointment, there are some key next steps you can engage in to ensure a timely response.
You can whitelist our system notification email (yourprovider@simplepractice.com) to ensure important messages do not go to your SPAM folder.
You can complete all required paperwork in the client portal as soon as possible to avoid delays.
You can visit the Continue Services page to review the virtual meeting process.
You can upload required paperwork such as prior authorizations, IPEs, ROIs or insurance cards to your portal, or email them to billing@wlwlab.com.
You can check out our resource library located in the main menu above.
Self-pay, Insurances & Third-Party Pay
A valid credit card or third-party authorization must be on file in order to confirm your appointment. All services are billed on the same day, and copays or session fees are collected at the time of booking once insurance benefits are verified.
Payment Methods and Insurance
We accept all major credit cards through Stripe for cash/self-pay services.
We accept commercial insurance plans and complete eligibility and benefit verification at the time of your request, and again 48–72 hours prior to your first appointment.
For out-of-network insurance, we will submit a superbill after payment is processed.
Third-Party Funded Clients
For clients referred by an external funder or agency, we coordinate payment directly with the third-party payor once authorization is confirmed.
Questions about billing?
Payment is due on the day of service. A valid credit card or third-party authorization is required before your first appointment. Charges are processed through the secure client portal. For billing questions or to submit authorization paperwork, email billing@wlwlab.com.
We have a “know before you show” Policy. A Good Faith Estimate is provided for all consultation and therapy appointments before the appointment.
Frequently asked questions.
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You will read the Ready to book? section, complete your request, and monitor your emails.
We will keep you in the loop about your requests by email using our automated notification systems.
A New Client Account is created once request for services are approved. After your initial request is complete, you will receive a welcome email with information on how to login in the future. You can also head over to our Continue Services page all ongoing and necessary information related to your services.
If you would like to learn more about our providers, read more about our providers on our About page.
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All you need to do is create an account with us and request an appointment through your portal. To get started navigate to the request an appointment section on this page. If you are trying to schedule for someone else, indicate so in the form. Be sure to give us their email address and not yours in the contact form.
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You'll receive email updates regarding the status of your request and next steps regardless of which option you select. Notifications from us will come from referral@wlwlab.com and yourprovider@simplepractice.com.
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Initial referrals with complete paperwork including plans and authorization that are ready to schedule an intake should be submitted to referral@wlwlab.com.
Once services are established, all future authorizations and updates should be submitted to billing@wlwlab.com.
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We will submit your insurance verification on your behalf, whether you are in- or out-of-network. We follow a "Know Before You Show" policy — you will receive a financial disclosure notice detailing estimated costs prior to your first session.
Licensed intervention services include counseling or therapy related to work-life, mental, social, and emotional wellness. You can also book an individual consultation with a licensed interventionist. Visit our Providers page to learn more about which providers offer which services and what insurance plans they accept.
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These programs are currently suspended due to ongoing impacts of federal government closures affecting state and vocational rehabilitation funding. If you wish to be added to the services waitlist, please complete an services inquiry form.
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Individuals seeking immediate non-clinical career development support—such as job search, career coaching, or career readiness training—may visit our sister site: #1Job1Offer Coach for self-paced, asynchronous career development tools and resources or visit our resources page for more free, or low cost support options.
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After you submit your request, a client portal account is automatically created. We review your information, confirm availability, and prepare any required intake paperwork, which will be sent to you through the portal.
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You’ll receive intake forms through the secure client portal from yourprovider@simplepractice.com. Please check your inbox (and spam folder) for this email.
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Once you submit your first request—whether it’s an inquiry or a booking request—your client portal account is automatically created using the email address you provided.
You can access the client portal at any time using the Login link in the site menu or through the Continue Services page.
Our system uses a secure “magic link.” Each time you want to access the portal, you’ll enter your email address and receive a unique link to sign in—no password required.
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No. We offer insurance and self-pay options, depending on the provider and service. Payment and insurance details are reviewed during the intake process.
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If you don’t see an email within a reasonable time, please check your spam folder first. You can also message us through the client portal or your original inquiry method for support.
If needed, you may call our main office line at 970-822-7866 and leave a message requesting that the email be resent.
To protect your privacy, updates to contact information must be completed through the client portal after an account has been created. We’re unable to release or confirm patient record information over the phone.