Begin Services

Are you ready to start your authentic & sustainable WorkLife Journey?

Whether you’re ready to schedule an intake, need to speak with us first, or are a third-party referrer, the steps below will guide you to the right place.

If you’re new here, please take a moment to read this page in full.

Schedule an Intake for you or someone else
View Payment Information
Submit A Services Information Inquiry Form
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Service Format

All Work + Life Therapy sessions are delivered 100% remotely using HIPPA compliant video/audio platforms.

Services Overview

We provide Individualized Clinical Vocational Rehabilitation Assessments & Behavioral Health Individual Therapy

Looking for career development or coaching resources?

Visit www.1Job1OfferCoach.com for self-paced, asynchronous career development and job search content. We recommend this option for individuals seeking career coaching or job search support who do not require clinical behavioral-health or vocational therapy.

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Tech Requirements

All services are delivered 100% remotely and take place via Zoom. Before you scroll further, please read our technology requirements.

TAKE Tech Skills Quiz NOW

All clients will be screened and monitored for their capacity to participate in services online. Not all individuals are a good fit for this modality. To participate effectively, clients must have:

  1. Basic computer skills

  2. A device with audio and video

  3. A stable internet connection

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Book an Intake Appointment

You’ll create an account, provide basic information, and enter your payment or insurance details.

Begin Request for Appointment for New CLients

    1. Create your Client Portal account
      You can create an account for yourself or on behalf of someone else.

    2. Select your provider
      Choose either:

      • Bree DeForest, LPCC, CRC, or

      • Helen Frost, LCSW

    Select your appointment type
    Choose one of the following:

    1. New Individual Therapy Intake

    2. New Vocational Rehabilitation Services Intake

    3. New Assessment Services Intake

    4. Complete your intake details
      In the portal, please:

      • Enter your contact information

      • Complete the brief new client questionnaire

      • Upload your insurance information

      • Add your payment details

    5. Check your email
      Look for an appointment confirmation and directions from
      yourprovider@simplepractice.com.

    6. Complete all portal documents
      Fill out and sign all requested forms in your Client Portal before your first appointment.

    7. Send authorizations and referral documents
      Either:

      • Email them to referral@wlwlab.com, or

      • Upload them using the “Upload File” feature in the Referrals section below.

Once scheduled, visit our Continue Services page to access your Virtual Office and prepare for your session.

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Self-pay, Insurances & Third-Party Pay

A valid credit card or third-party authorization must be on file in order to confirm your appointment. All services are billed on the same day, and copays or session fees are collected at the time of booking once insurance benefits are verified.

Payment Methods and Insurance

We accept all major credit cards through Stripe for cash/self-pay services.

We accept commercial insurance plans and complete eligibility and benefit verification at the time of your request, and again 48–72 hours prior to your first appointment.

For out-of-network insurance, we will submit a superbill after payment is processed.

Third-Party Funded Clients

For clients referred by an external funder or agency, we coordinate payment directly with the third-party payor once authorization is confirmed.

Go to the Cash Payments, Insurances, & Third party Pay Information Page
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Questions about billing?

We have a “know before you show” Policy. A Good Faith Estimate is provided for all consultation and therapy appointments before the appointment.

Payment is due on the day of service. A valid credit card or third-party authorization is required before your first appointment. Charges are processed through the secure client portal. For billing questions or to submit authorization paperwork, email billing@wlwlab.com.

Contact BIlling
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Services Information Inquiries

If you have questions about services and are not ready to schedule an intake, please complete this Services Inquiry Form

When to Use This Form

Use this form if you are:

  1. A private-pay client with questions before booking

  2. An individual referred by a third party and waiting for authorization

  3. A third-party agency submitting a new referral with an initial authorization

What This Form Does

  1. Collects basic contact information for the purposes of contacting you regarding your inquiry.

  2. Creates a client portal account so we can track and respond to your request for information.

  3. Allows us to contact a referred party directly, to coordinate scheduling

  4. Can be submitted by the client or on their behalf (use the client’s email).

Need to add documents?

Use the file upload feature below to include any necessary documentation.

Submit a Services Inquiry or referral
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Frequently asked questions.

  • You will read the Ready to book? section, complete your request, and monitor your emails.

    We will keep you in the loop about your requests by email using our automated notification systems.

    A New Client Account is created once request for services are approved. After your initial request is complete, you will receive a welcome email with information on how to login in the future. You can also head over to our Continue Services page all ongoing and necessary information related to your services.

    If you would like to learn more about our providers, read more about our providers on our About page.

  • All you need to do is create an account with us and request an appointment through your portal. To get started navigate to the request an appointment section on this page. If you are trying to schedule for someone else, indicate so in the form. Be sure to give us their email address and not yours in the contact form.

  • You'll receive email updates regarding the status of your request and next steps regardless of which option you select. Notifications from us will come from referral@wlwlab.com and yourprovider@simplepractice.com.

  • Initial referrals with complete paperwork including plans and authorization that are ready to schedule an intake should be submitted to referral@wlwlab.com.

    Once services are established, all future authorizations and updates should be submitted to billing@wlwlab.com.

  • We will submit your insurance verification on your behalf, whether you are in- or out-of-network. We follow a "Know Before You Show" policy — you will receive a financial disclosure notice detailing estimated costs prior to your first session.

    Licensed intervention services include counseling or therapy related to work-life, mental, social, and emotional wellness. You can also book an individual consultation with a licensed interventionist. Visit our Providers page to learn more about which providers offer which services and what insurance plans they accept.

  • These programs are currently suspended due to ongoing impacts of federal government closures affecting state and vocational rehabilitation funding. If you wish to be added to the services waitlist, please complete an services inquiry form.

  • Individuals seeking immediate non-clinical career development support—such as job search, career coaching, or career readiness training—may visit our sister site: #1Job1Offer Coach for self-paced, asynchronous career development tools and resources or visit our resources page for more free, or low cost support options.